Intensity Casino Terms and Conditions

Welcome to Intensity Casino. These Terms and Conditions govern your access to and use of our platform at intensityaus.com. By registering an account, making a deposit, or participating in any game or promotion at Intensity Casino, you confirm that you have read, understood, and agreed to be bound by these terms in full. We encourage you to review this document carefully before using our services. If you do not agree with any part of these terms, please do not use our platform.

1. About Us and Licensing

At Intensity Casino, we operate under a valid gaming licence issued by PAGCOR — the Philippine Amusement and Gaming Corporation. Our platform's random number generators (RNG) are independently certified by eCOGRA, and we implement platform-wide 256-bit SSL encryption to protect all player data and transactions. Player funds are held in segregated, isolated accounts for maximum security. Intensity Casino is owned and operated by MK Group (MK Gaming Group), and we are part of a family of trusted brands including EQ9, eMAX7, and U2Win.

2. Eligibility and Account Registration

Our services are available to players who meet the following eligibility criteria. By completing the Intensity Casino sign up process, you represent and warrant that you satisfy all of the conditions listed below.

You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
You must be a resident of a jurisdiction where online gambling is legally permitted.
You must not be accessing our services from a restricted country or territory.
You must provide accurate, truthful, and complete information during registration.
You are permitted to hold only one account on our platform at any time.
You must not be a current employee, affiliate, or family member of an employee of MK Group.

At Intensity Casino, we reserve the right to verify your identity at any point. Providing false information during registration may result in immediate account suspension and forfeiture of any associated funds or bonuses.

3. Account Security and Responsibility

You are solely responsible for maintaining the confidentiality of your login credentials. If you believe your Intensity Casino login details have been compromised, you must notify us immediately via our 24/7 Live Chat. We will never ask for your password, and we accept no liability for unauthorised access resulting from your failure to protect your account credentials.

Our IntensityAus platform provides multiple access points — including desktop, mobile browser, and the downloadable IntensityAus App. Regardless of how you access your account, the same security obligations apply. Some titles available through the intensity casino app may be in-app exclusive and subject to additional conditions.

4. Deposits, Withdrawals, and Payments

We accept deposits in AUD and Tether (USDT). Our supported payment methods at Intensity Casino Australia include:

Osko and PayID — Online Banking
Visa and Mastercard — Credit/Debit Cards
Apple Pay and Google Pay — Digital Wallets
Neteller and Skrill — E-wallets
Tether (USDT) — Cryptocurrency

At Intensity Casino online, we process withdrawals as fast as 3 minutes through our 24-hour withdrawal channel, which is never closed. We impose no hidden fees and charge zero transaction fees on withdrawals. Our daily withdrawal limits are unlimited. VIP members benefit from a fast-track approval process that cuts withdrawal processing time to just 30 minutes. KYC (Know Your Customer) verification is required before your first withdrawal. Our average payout rate stands at 97.5%.

5. Bonuses and Promotions

We offer a wide range of promotional incentives at Intensity Casino. All bonuses are subject to specific wagering requirements, time limits, and game restrictions as communicated at the time the offer is made. Key promotions include:

New Player Free AUD 66.33 — claimed via LiveChat PM. This constitutes our Intensity Casino no deposit bonus available to new registrations.
Welcome Bonus (Slots) — 50% on your first deposit.
Welcome Bonus (Live) — 50% on your first deposit for live dealer games.
Daily Free Bonus — AUD 1 free chips available 365 days per year.
Apps Bonus — AUD 2 for app usage; Share Bonus — AUD 2 per share.
Facebook Sharing Bonus — AUD 33; Telegram Invitation Bonus — AUD 33.
Daily Rebate — 5% cashback on eligible losses.
Wheel of Fortune — 1 spin ticket per AUD 30 top-up.
My Lucky Number — 1 free ticket per AUD 30 deposit, drawn every Saturday, maximum payout AUD 600.
Referral Commission — 5% on referral losses; affiliate commission up to 40%.

We reserve the right to modify, suspend, or withdraw any bonus or promotional offer at any time without prior notice. Bonuses obtained through fraudulent means, multiple accounts, or abuse of our promotions system will be voided and accounts may be suspended.

6. VIP Program and Loyalty Rewards

At Intensity Casino, we operate a six-tier VIP program comprising Bronze, Silver, Gold, Gold Plus, Platinum, and Diamond levels. Each tier carries a Daily Tier Reward and access to exclusive benefits including Lucky Wheel Bonus, VIP Loyalty Bonus, Check In Bonus, VIP Upgrade Bonus, Birthday Bonus, Weekly VIP Bonus, and daily free spins. Progression through tiers is based on your activity and deposits. We reserve the right to adjust VIP tier allocations based on player activity at any time.

7. Games and Fair Play

Our IntensityAus platform features games from leading providers including Aristocrat, Pragmatic Play, Playtech, Novomatic, Yggdrasil, and many others. We offer pokies, live dealer tables, progressive jackpots, and a sportsbook via M8BET and SBOBET. Live dealer services are provided by DreamGaming, Sexy Baccarat, Big Gaming, CT855, Pragmatic Play, and Gameplay Interactive. Our homepage features a live progressive jackpot ticker, currently tracking AUD 110,669+.

We are committed to offering fair and transparent gameplay. All games operate on certified RNG technology and are independently verified by eCOGRA. Any attempt to manipulate game outcomes, exploit software errors, or use third-party automation tools is strictly prohibited and may result in immediate account closure and forfeiture of winnings.

8. Responsible Gambling

At Intensity Casino online, we are firmly committed to responsible gambling practices. We encourage all players to gamble for entertainment purposes only and within their financial means. We offer tools to help you manage your gambling, including deposit limits and self-exclusion options. If you believe you or someone you know may have a gambling problem, please contact our 24/7 support team immediately via Live Chat, Telegram, or Facebook.

9. Prohibited Activities

When using our platform, you must not engage in any of the following activities:

Creating more than one account on our platform.
Using another person's payment method without their explicit consent.
Engaging in any form of bonus abuse, collusion, or fraudulent activity.
Accessing our platform using VPN, proxy services, or anonymising software to bypass regional restrictions.
Engaging in money laundering, terrorist financing, or any other criminal activity through our platform.
Reverse engineering, copying, or distributing any part of our software or platform.

10. Limitation of Liability

Our services are provided on an "as is" basis. We do not guarantee uninterrupted or error-free access to our platform at all times. We shall not be held liable for any direct, indirect, incidental, or consequential losses arising from your use of Intensity Casino, including but not limited to technical failures, delays, or any interruption of service.

11. Changes to These Terms

We reserve the right to amend, update, or replace these Terms and Conditions at any time. Any changes will be published on our website and will take effect immediately upon posting. Your continued use of Intensity Casino following any such changes constitutes your acceptance of the updated terms. We encourage you to revisit this page regularly to stay informed.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws applicable under our PAGCOR licence. Any disputes arising in connection with your use of Intensity Casino online shall be subject to the exclusive jurisdiction of the competent authority as designated under our licensing framework.

13. Contact Us

If you have any questions about these Terms and Conditions or require assistance with your account, our support team is available 24/7. You can reach us via:

Live Chat — available via the bottom navigation bar and chat widget on our platform.
Telegram — for quick and direct communication.
Facebook — via our official page.

We are here to help and are committed to resolving any concerns you may have promptly and professionally. Thank you for choosing Intensity Casino as your online gaming destination in Australia.

Content updated: July 21, 2026